Privacy Policy

e-Marketing Support BV, located at Groeneweg 23, 3981 CK Bunnik, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:

• Groeneweg 23
• 3981 CK Bunnik
• 088 3397678

e-Marketing Support BV processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Gender
• Place of birth
• Address details
• Telephone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, or by telephone
• Location data
• Data regarding your activities on our website
• Data regarding your browsing behavior across different websites (for example, because this company is part of an advertising network)
• List of customer contact details via an app
• Internet browser and device type
• Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities to prevent data regarding children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at andreas@e-marketingsupport.nl, and we will delete this information.

Purposes and legal bases for processing personal data

e-Marketing Support BV processes your personal data for the following purposes:

• Processing your payment
• Sending our newsletter
• Calling or emailing you if necessary to provide our services
• Informing you about changes to our services and products
• Offering you the option to create an account
• Delivering goods and services to you
• e-Marketing Support BV analyzes your behavior on the website to improve the site and tailor our range of products and services to your preferences
• e-Marketing Support BV tracks your browsing behavior across various websites to tailor our products and services to your needs
• e-Marketing Support BV also processes personal data when legally required to do so, such as data needed for our tax returns.

Automated decision-making

e-Marketing Support BV does not make decisions based on automated processing regarding matters that could have (significant) consequences for individuals. This concerns decisions made by computer programs or systems without human intervention (for example, by an employee of e-Marketing Support BV).

How long we retain personal data

e-Marketing Support BV does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

e-Marketing Support BV shares your personal data with various third parties if this is necessary to execute the agreement and to comply with any legal obligations. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality regarding your data. e-Marketing Support BV remains responsible for these processing operations. Additionally, e-Marketing Support BV provides your personal data to other third parties where necessary for the proper functioning of our business.

Cookies, or similar technologies, that we use

e-Marketing Support BV uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. e-Marketing Support BV uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure the website functions correctly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements. Upon your first visit to our website, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by configuring your internet browser so that it no longer stores cookies. You can also delete any information previously stored via your browser settings. For an explanation, please see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.Cookies are also placed on this website by third parties. These include, for example, advertisers and/or social media companies.

Accessing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw any consent given for data processing or to object to the processing of your personal data by e-Marketing Support BV, as well as the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization specified by you. You may send a request for access to, correction of, deletion of, or data portability regarding your personal data, or a request to withdraw your consent or object to the processing of your personal data, to andreas@e-marketingsupport.nl. To verify that the request for access was made by you, we ask that you include a copy of your proof of identity with the request. Please black out your passport photo, the MRZ (machine-readable zone—the strip of numbers at the bottom of the passport), the passport number, and your Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but no later than within four weeks. e-Marketing Support BV also wishes to point out that you have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

e-Marketing Support BV takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service department or email andreas@e-marketingsupport.nl.